Update on COVID-19 - Qualtry

Update on COVID-19

The Qualtry team is carefully monitoring the current Coronavirus pandemic and wanted to give our valued customers an update on how this is affecting Qualtry and our ability to continue to make someone’s day by providing quality and timeless personalized gifts. Qualtry is open for business and is actively monitoring and following all local and national guidelines in terms of social distancing and cleanliness.  We are committed to the timely creation and shipment of your personalized gift, and are currently experiencing no delays in our standard process.

Our most important priority is the safety of our employees and customers.   With that in mind, we have made the following adjustments to our internal procedures in order to best serve you during this pandemic:

  1. Our office staff is now working remotely from home.
  2. Employees are strictly following the CDC guidelines by maintaining safe distance and washing hands regularly.  We are running smaller shifts in order to maintain the appropriate distancing in our facility.
  3. We have increased the frequency of the cleaning of all of our facilities, with an even greater attention to detail.

Regarding sending and receiving packages, the CDC has stated that “there is likely very low risk that COVID-19 can be spread from products or packaging shipped because of poor survivability of coronaviruses on surfaces”.  It is also important to note that there have been no reported cases of COVID-19 in the United States associated with imported goods Even so, Qualtry has instituted very strict guidelines related to the handling, production, and shipping of our products, as well as the cleaning and disinfecting of workstations and equipment.

While we currently haven’t felt a major effect related to supply shortages, etc., we are closely monitoring our supply chain and will proactively post disclaimers to notify customers of any product shortage that may occur. 

We are so appreciative of your business and support. Please accept our gratitude for your patronage as we wish you and your family good health and happiness.

Thank you,

The Qualtry Team